Get Answers

Welcome to Champions Online Support! To get assistance, please choose a category from the "Select Category" drop down below. After choosing a category, you will find information regarding frequently encountered issues. If you are unable to find a solution to your question, you can click on "Get Help" tab for further assistance.

Having trouble resetting your password? Contact us here.

Top Solutions:

1. Recovering your Cryptic Studios Account Name or Password
2. Cryptic Point FAQ
3. How do I buy Cryptic Points?
4. Champions Online Free For All: Creating an account
5. Champions Online: Silver member chat limits
6. Champions Online: Naming and Costume Policy
7. Champions Online: Behavior and Harassment Policy
8. How do I access the C-store in Champions Online?
9. If Champions Online is now Free to Play, why was I just billed?

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Search Solutions

Get Help

If you have an account, please submit a support ticket or search for solutions to common problems in the "Get Answers" tab.
If you do not have an account with us, please contact us at customerservice@perfectworld.com.

Having trouble resetting your password? Contact us here.

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Submit a Support Ticket

My Support Tickets

Here, you can check the status of your current and previous GM tickets, read the responses you’ve received, and reply to or edit existing tickets.

If any of your tickets have the status of CS Replied, you can respond by selecting the ticket, then click on Edit Ticket. Please check back often as we occasionally need additional information to resolve your issue. You can provide additional information by entering the details into the Description field and click Submit.

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